Does not show users

michaelnayt

posted Jun 12 '14 at 7:50 pm

Installed Freichat on my site and it does not show users at site and will not show the rooms available

admin

posted Jun 13 '14 at 5:17 pm

Is the chatbox (bottom right) showing 'No online users' or is it showing
'Getting list of online users' ?

Is the chatbox (bottom right) showing 'No online users' or is it showing 'Getting list of online users' ?

Necessity is the mother of all inventions!

michaelnayt

posted Jun 18 '14 at 5:02 am

it says getting list of online users and stays that way for a considerable amount of time then switches over to say offline

admin

posted Jun 18 '14 at 6:56 pm

It is difficult to guess what is causing your problem .

Can you provide us with your website url + 1 test account ?

It is difficult to guess what is causing your problem . Can you provide us with your website url + 1 test account ?

Necessity is the mother of all inventions!