Hi,

Yesterday, Ive installed the latest version of FreiChatX on my Joomla 1.6 installation. I 've also downloaded and installed the module through the Joomla installer. I've placed this module in the same position as the login module and published it. Now, the only thing that is showing is the title of the FreiChatX module. There is no link or something else in the module. Please, can you help me?
Please notice that the module is only showing for registered users. If you want it, I can provide you a user account via pm.

looks like FreiChatX has not loaded.
enable debug option from the backend YOURDOMAIN/freichat/administrator
and refresh your website, after that you will find a file freixlog.log in the freichat directory.
open the file to see if there are errors mentioned in it.

can you give me your website URL, i ll have a look myself.

Hi,

I've enabled PHP and Javascript debugging, after that refreshed the website, but no logfile was created.
The URL of the website is www.lvzweven.be

I also have this same issue. I've inserted the FreChatX module into the Sidebar - C location of my template and its creating a space for it on the site (I can tell this b/c pages I don't use that Sidebar has a blank space now) but yet nothing is being displayed.

I enabled the debugging and read the log file and no issues are being reported and says that it connected to the database successfully. I'm using Joomla 1.6 and CB and ensured that JCB is also in the arg.php settings etc.

Not sure what I've missed here but any help would be greatly appreciated.

site is www.joinbs.com

Couldn't edit my post but thought I'd also provide this:

Browser: Firefox & IE
Joomla: 1.6
Kunena Forum: 1.6.4
FreiChatX: 5.2.1
CB: Installed

please make the chat viewable for guests so that i can check it out!!

Should be set properly now. I checked the error log again last night and it was showing my registered users all available but we still can't see the chat box. As an example on the website you can click on the Events menu button and it will open a Google calendar page. There is an empty space on the right side of the calendar where the chat module would appear in this case and it isnt there.

add this line at the top of freichat/define.php file,
the file should look like this,

<?php date_default_timezone_set('America/Los_Angeles');

//the rest  of the code

This is awesome! You guys are great, response times were awesome and this new feature to my site is amazing. Great work to all of you involved!

so, I'm still standing on my previous comment that this program rocks, just having issues getting it working lol?

I posted that day because I could chat with several users on my site but since then its service has been shotty at best. My IE users are reporting they can't see the box. I get some chat lag issues when you switch pages on the site and you can't chat at all if your browsing sections of the forum and opening threads (I'm using the latest version of Kunena and Joomla 1.6).

Occassionally users will show up in the chat but by the time I open the box it shows them offline again, yet my Joomla latest users for CB module shows people online. Not sure if its a bug in the program itself or with the site. Any help looking into it would be appreciated, www.joinbs.com

The chat doesn't work on older versions of IE,
The support starts from IE7. full compatibility starts from IE9.
We can't blame the users for using IE, it is microsoft that is to be blamed for not following the standards, You can do what other sites like facebook and Gmail do, instead of the chat, just show them a notice that their browser is out of date, a simple notice such as this is enough to convince the user to upgrade their browsers.



If you don't see the chat, there can be two possibilities,
either the chat is not loaded by joomla(May be the module position is not available for that particular page)
or there might have been a conflict.(use firebug to see if there are any errors)

about the online user list, don't compare it with the CB online module(Which updates after 15 mins. or so), FreiChatX shows the results in near realtime.
If you have a doubt that there could be a problem, why not try with 2 different browsers.