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message-box is hidden on smartphone's keyboard

when entering the message-input box on a smartphone, the phone's keyboard appears and hides the input-box. so i cannot see, what i am entering.

Is there a way to adjust this ?

Regards,
Reinhold

when entering the message-input box on a smartphone, the phone's keyboard appears and hides the input-box. so i cannot see, what i am entering. Is there a way to adjust this ? Regards, Reinhold

Hi,

Are you trying it in landscape mode ?
Does it happen in both Landscape and Portrait orientation ?

Hi, Are you trying it in landscape mode ? Does it happen in both Landscape and Portrait orientation ?

yes - in both orientation same result.
when entering input-box, the box is hidden by the phone's keyboard. I would expect the content to be shifted upwards.
As you can see on the att.

559ea237a31ef.png

yes - in both orientation same result. when entering input-box, the box is hidden by the phone's keyboard. I would expect the content to be shifted upwards. As you can see on the att. ![559ea237a31ef.png](serve/attachment&path=559ea237a31ef.png)
edited Jul 9 '15 at 5:33 pm

Hi,

Which smartphone are you using ?

Can you provide us your website address with 2 test accounts ?

You can send these details via email : admin[@]codologic.com

Hi, Which smartphone are you using ? Can you provide us your website address with 2 test accounts ? You can send these details via email : admin[@]codologic.com

I already provided you with the required information and gave you 2 test accounts.
Please test and come back with some ideas how to fix the problem.

Reinhold

I already provided you with the required information and gave you 2 test accounts. Please test and come back with some ideas how to fix the problem. Reinhold
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