I have purchased the Platinum suite of FreiChat - Great software by the way!
However, everything works fine on desktop but NOT on mobile/tablet. It seems it doesn't load (at all) on iOS or Android.
Is there anything else I need to set up before being able to provide it to our clients on mobile? I have pasted the required code snippet during installation below the </header> tag, but I am not sure if additional steps have to be taken for responsive versions of the theme?
And another question: Is my Platinum license to be renewed periodically? Because there is not much information on the site about that (as far as I can see).
Thanks!
I have purchased the Platinum suite of FreiChat - Great software by the way!
However, everything works fine on desktop but NOT on mobile/tablet. It seems it doesn't load (at all) on iOS or Android.
Is there anything else I need to set up before being able to provide it to our clients on mobile? I have pasted the required code snippet during installation below the &lt;/header&gt; tag, but I am not sure if additional steps have to be taken for responsive versions of the theme?
And another question: Is my Platinum license to be renewed periodically? Because there is not much information on the site about that (as far as I can see).
Thanks!
