Hello,

I have now tested the chat extensively. I have now noticed some bugs:

First I can not delete the chat room Inovative Talk. Why not?
Second If I delete all the other chat rooms, I do not see any more chat rooms.
Third In Firefox and Chrome the chat sometimes disappears. Only after hours I can see him again.

What to do?

regards

We have restricted anyone from deleting it on purpose, so that there exists at least one room in the list of chatrooms .
However you can edit this room , so it should not be a problem.

ok, I can understand.

Do you mean after deleting all chatrooms , if you create any new chatrooms you cannot see it in the frontend ?
If yes, I did the above but i didnt notice any bug i.e i was able to see all the chatrooms .
If not , can you describe me the steps to replicate the bug here .

Step 1: Free Chat installed
Step 2: All the rooms, except the first, deleted.
Result: No chat rooms more visible.
Normally have the one that can not be deleted still be visible.

What do you mean by the chat disappears ? Are you referring to the online users or the complete chatbox itself ?
If the users disappear that means they should be offline according to freichat .

The chat rooms and Onlinebox is no more visible.
Tested with different clients. That's the biggest problem.

When the freichat is not visible , open the chrome console and see if have any errors . If you do not find any errors , click on network tab ,
click on any of the requests , and check its response , post the response you get here .

now I get the following error:

Resource interpreted as Script but transferred with MIME type text/html: "http://footballesport.com/freichat/client/main.php?id=2&hash=dd9a28b563601b6eed9aa954bd906f3b". /user/?action=userlobby:28
FreiChatX script initiated (17) main.php:2589
3PPB_Graphics2D.PaintImageData: Rectangle is outside bounds.
Uncaught TypeError: Cannot read property 'room_name' of undefined main.php:1872
$jn.getJSON.complete.FreiChat.RequestCompleted_get_members main.php:1872
n main.php:2
o.fireWith main.php:2
w main.php:4
d

This seems to be something new , we will have to debug it , so we will need your website address and two user accounts . Can you send these details to us using the contact us form

Test accounts I have sent to contact on this page

I have the same issue here in www.aboutfacesocial.com

this seemed to have happened a few months ago.
the chat was working and it suddenly stopped working giving me the same error on the chrome console
Uncaught TypeError: Cannot read property 'room_name' of undefined on main.php

whole chat becomes unresponsive, chat remains open with "Loading friends" but obviously does nothing cos the js crashed.


in an other order of business, from time to time chat does not appear.

this is under joomla 3.0 and jomsocial 2.8.6

Can you try disabling the chatroom . You can do that by disabling access to guest and user in ACL option in freichat backend