I do not understand how to run the mobile chat. you have to pay?

Yesterday bought enterprice version, with mobile and do not understand eather, how mobile must work?
With Ipad its not open, only chat tab showing and with Nokia phones its not appear at all?

You should be able to see a div at the bottom right of your website as shown in the attached image . When you click it you will be able to chat.

Yep, with Ipad I see that chat tab, but nothing happens when I click that, no opening window.
And with Nokia phones, even chat tab doesnt appear.

Can you provide us with your website address + test account ? We will test and see what is the problem .

I send you a account information for priv. message.

We visited your website and found the problem

Please try installing the latest version FreiChat V8.7.2
http://codologic.com/page/node/1472

Clean install V8.7.2 and now both devices(Ipad/Nokia E7) showing chat tab, but nothing happens when clicking tab.

We checked you website . You have included freichat more than once . So there is duplicated code which is causing your issue.

Please remove previously copy-pasted code of freichat .

I didn´t understand, where is duplicated code and what to remove?

I always remove hole freichat folder and then install new one.

At the end if the installation , do you copy-paste the given code or install the module ?

If you copy paste the code then make sure you remove any old code already copy-pasted .

you can skip this last step entirely as it is already done .
Have a look at your source code (Ctrl+U) and search for the word "freichat".

I always install the module, and always remove that too when I install new version of freichat.

Tryed remove the module, freichat folder and from database all freichat tables...clean reinstall again and same problem, mobile want work with Ipad and E7.

Double checked the module code from /Sources/Load.php and only one code.

Can you please send us the test account details again ?

PM sended.

V.9.0 and same problem, not working with iPad and nokia phones:(

Can you send us your FTP details , we will fix the problem for you .